Shares fall on China bank fears

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  • Posted January 20, 2010

Global shares have fallen amid concerns that China’s plans to reduce lending by its banks will hurt the worldwide economy.

The falls came after Chinese state media said authorities had ordered commercial banks to stop lending for the rest of January.

While Beijing is reacting to fears about inflation and its economy overheating, it may hit global trade.

The US’s Dow Jones index was down 1.8%, while the UK’s FTSE 100 lost 1.7%.

The question now is not whether we need to control credit and money supply, but when and how to control it Chen Xingdong, chief China economist, BNP Paribas

The FTSE closed Wednesday trading 92 points lower at 5,321, with banking and mining stocks among the biggest fallers.

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Now’s the time to kick it old school

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  • Posted January 19, 2010

Although the recession is officially over, it doesn’t much feel like it. To survive and grow in what remains a challenging economy, you need a high-functioning sales team.

How do you achieve this without breaking the bank? The bad news is that it will take effort, time and diligence. The good news is that it really won’t cost much. And there’s more good news: you don’t have to come up with any new tactics. Instead, the most effective way to build an effective sales machine is by adopting a number of classic tactics—ones that are classics because they work, and because your competitors likely aren’t using them.

Here’s what you need to do:

Get closer to your clients

You’re more likely to make a sale if you understand how your clients see the world these days. How are

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How to Coach Employee Customer Service

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Coaching employee customer service is one of the most important parts of being a manager. Customer service is at the top of the list when it comes to running a business. Coaching your employees in this area will mean the difference between a thriving, vibrant business and a failing one. Regardless of who your employees are, they can be coached to be excellent customer service representatives. Here are some tips on how to coach your employees and get them ready for the retail wars.

The first and most important rule in coaching employee customer service is to walk the walk.

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Kraft may make higher Cadbury bid

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Kraft Foods may increase its bid for Cadbury to a level that is accepted by the UK chocolate-maker, BBC business editor Robert Peston has learned.

He says the US giant may raise its offer to between 840 pence and 850p per share, which at 850p would value Cadbury at £11.7bn.

Kraft launched its hostile takeover bid for Cadbury in December, having its previous offer of 761p rejected.

Shares in Cadbury ended Monday trading up 14 pence or 1.8% to 807.50p.

Kraft has a Tuesday deadline to make its second and final formal bid.

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6 Tax Filing Mistakes to Avoid This Year

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  • Posted January 18, 2010

Each year, millions of small business owners attempt to prepare and file their own taxes. Although this can save money on professional tax preparation, it could cost business owners in the end. Mistakes in tax filing can cost the business owner money from lost deductions or even in tax penalties and interest from the IRS.

Here are six tax mistakes to avoid if you prepare your small business taxes along with your personal tax return.

  1. Forgetting Charitable and Non-Profit Contributions

    Did your small business donate money, time, or materials to a charitable organization last year?

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